I have been overdue in writing a review on Chris at C&T Toyota. He is AWESOME and VERY honest! After getting a $600 estimate from Toyota 101 for a repair on my 2004 Highlander, I took it to Chris for a 2nd opinion. Best thing I ever did! Chris found that the work Toyota gave me an estimate for was covered under a "Product Service Notice" issued from Toyota's main factory. Why did'nt they tell me that at Toyota 101??! My car was still covered under the warranty mileage (I was under by 300 miles), so I took it back to Toyota 101, showed them the Service Notices issued from their factory, and lo and behold, Toyota had to fix it on their dime, and REFUND the $100 diagnostic charge. I will NEVER return to Toyota 101, and despite that Chris is not open on Saturdays, will go out of my way to give him business and refer him as much as I can. ALWAYS get a 2nd opinion, especially from Chris at C&T Toyota!!