San Mateo Toyota, Lexus and Scion Service & Repair

5
Yelp

I have been using C&T Automotive for 25 years. I trust Chris completely and I will always have a toyota because I wouldn't trust anyone else to work on my car. Chris,thanks so much for going above and beyond today with my car. Much appreciated!!!!!

5
yelp

as everyone else has mentioned, great service, quick turn around, and expert knowledge. Thanks Chris! I'll be back for the next major service.

5
Yelp

as everyone else has mentioned, great service, quick turn around, and expert knowledge. Thanks Chris! I'll be back for the next major service.

5
Yelp

I have been overdue in writing a review on Chris at C&T Toyota. He is AWESOME and VERY honest! After getting a $600 estimate from Toyota 101 for a repair on my 2004 Highlander, I took it to Chris for a 2nd opinion. Best thing I ever did! Chris found that the work Toyota gave me an estimate for was covered under a "Product Service Notice" issued from Toyota's main factory. Why did'nt they tell me that at Toyota 101??! My car was still covered under the warranty mileage (I was under by 300 miles), so I took it back to Toyota 101, showed them the Service Notices issued from their factory, and lo and behold, Toyota had to fix it on their dime, and REFUND the $100 diagnostic charge. I will NEVER return to Toyota 101, and despite that Chris is not open on Saturdays, will go out of my way to give him business and refer him as much as I can. ALWAYS get a 2nd opinion, especially from Chris at C&T Toyota!!

5
Yelp

Chris is "old school".He appreciates every customer, every referral, and is easy to talk to.I previously owned a Volvo that was getting up in age. My next car was a Toyota. I was amazed at the difference in price just for an oil change.( like from 100 down to 30!) (the Volvo went to a different place)Chris makes me feel like he is part of the community and that "we are all in this together"I have recommended him to everyone I know that has a Toyota..

5
yelp

This may be my first update of an update review. I believe it is warranted. I booked a 15k service for my car and also asked Chris to take a look at my power antenna for repair. While going through a car wash back in June or July I was uncharacteristically out of it and left the radio on while in the car wash. That night I went to my car at a very late hour and thought it had been pulled out and vandalized. Then it dawned on me exactly what had happened. Boy, did I feel schtoopid. The antenna worked just fine, except it didn't go in all the way and stuck out about five inches. I didn't like that.I had the 15k service and Chris ordered a new antenna mast. He graciously offered to replace the mast at cost with no labor charge. Wow! I was really happy and that is just one reason why I take my car to Chris. I've owned four Toyotas and Chris has worked on three of them. I trust him and he never talks down to me being a 'chick' who knows nothing about cars. He and his team are always professional and courteous.My antenna works perfectly and I can just move on from this little incident.

5
Yelp

Girls, if your looking to take your Toyota to someone who you can trust to give you a honest estimate and fix it right the first time then please bring it to C & T Toyota. I know its hard to find someone you can give your car too and know he isn't out to make big bucks on you but Chris is a doll. He goes out of his way to be helpful and explain everything that needs to be done and not charge excessively. I have known Chris for more then 10 years and when I was married we always brought our Toyota to him and now that I am single I know I can still trust him to give me an honest opinion and now I send my daughters to him. You are the best Chris and I thank you very much.

5
Yelp

It's nice to actually be able to trust a mechanic. I love my little van and Chris totally took care of it. He is incredibly kind and genuine and knows his stuff. I originally took it somewhere close to my house and they gave me an estimate of about $3000 so I took it for a second opinion to C&T by recommendation from a friend and it turned out it only needed $1200 worth of work. Now it's a happy little Previa again!

5
Yelp

This is the best Toyota shop on the Peninsula. I've been going to Chris at C&T since 1996 when I bought my first Toyota. C&T does great work at a fair price. And they never recommend work your car doesn't need.

5
Yelp

Thank you to my fellow Yelpers for giving Chris and his team the 5 stars they deserve... so that I could find them when it came time to get some work done on my Camry! Agreed, it is quite difficult to find a great, trustworthy mechanic. What a relief to have found C & T! I was skeptical at first (just being somewhat paranoid by nature), but Chris has definitely proven his trustworthiness across the several interactions I've had (happens when your car has almost 200 K miles). And not only is he trustworthy, but also he and his team know Toyotas like the back of their hands. Any slightly higher prices would be more than made up for by the efficiency due to familiarity and the above-and-beyond service.

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