Reading the other Yelp reviews on this page 1) lets me know I'm not the only person who got special attention... Chris, you sneaky thing. 2) there are lots of idiots out there like me who have abused their vehicle in the mountains and found sanctuary in C&T Automotive. This place really IS "as good as it gets" when it comes to autobody repair shops. I can only assume that owner/manager Chris Harter wrote the book on everything Toyota, Lexus and Scion and simultaneously shattered any stereotypes you might have held about pocket-gouging body shops.Honest Chris, as I call him, welcomed my near-totalled Rav4 without judgement or dirty looks and guided me through his repair process with comfort and ease. My Rav4 was fixed with a quality engine, (and not the first engine that became available, you see, Chris is an engine connoisseur) and I was back on the road (back on the road, guys, the car was undriveable) in a few, short days. I whole-heartedly recommend C&T Automotive and wish the team there much more future success. Not that they need any aid from me. Thanks again.